Companies should continually look for ways to invest in their employees to improve their overall operations, and the budget-planning period is a great time to start planning training opportunities. For culturally diverse teams, training opportunities might look a bit different. Learning English as a foreign language can help sharpen communication skills while minimizing internal and external language barriers. English for Internationals, an English school in Atlanta, is here today to explore how investing in your international employees’ communication skills is beneficial for both you and them.
Always striving for a positive customer experience, companies truly benefit from great employee interactions with clients. Communication is key in any customer interaction, and improving your employees’ communication skills will allow for a better understanding of customer service situations, positioning your company to have positive experiences more often.
Customer service isn’t the only area where communication is vital—effective internal communication is a defining element of a successful business. By offering English classes for your international employees, you can increase the efficiency and value of your team’s communication efforts. This can help smooth out operations while improving camaraderie.
English-speaking employees can of course offer great customer support while excelling at other communication-based tasks, but for 230 million Americans, English is our only language. According to the 2015 Census, nearly 40% of metropolitan families speak a language at home that isn’t English. That means your company can best serve its customer base by offering support in multiple languages. Multilingual employees add so much value to a company, especially when fine-tuning their non-native language at an English school.
Good, hardworking people are hard to come by. When you find employees who fit your standards of work and your company’s vision, invest in them to grow them and grow your company. Companies benefit greatly from finding promising talent and developing within, many sources report. By investing in personnel, you are ultimately paving the way to improve opportunities for the company and for the individual. By expanding the skill set of the employee, the company gains a developing and valuable asset to the team.
You’ll never know where or when an outside point-of-view can help, but those objective and broad outlooks are invaluable. By investing in international personnel, you can further expand their understanding of American culture while naturally implementing positive global cultures and effective methods into your workplace. As many cultures have their own productive ways of doing business, this culture shift can be a small yet constructive opportunity to improve your daily operations. Even if it’s through something as small as effective and distinctive organization habits, we can learn so much from other traditions.
English for Internationals exists to help further the lives of internationals by providing exceptional, practical, and effective English classes. Our accredited, conveniently scheduled, and affordable programs are uniquely designed to make an impact on our students by creating an encouraging environment conducive to learning and positive results. As an English school in Atlanta, we are passionate about the success of our students.
Feel free to give us a call. We would love to chat with you about the process. For help, give us a call at 770-587-9640 or contact us on our website. We’re looking forward to hearing from you and being a part of your company’s growth through education and training.